Ransomware crisis response · CYBER CRISIS management

A structured, all-in-one ransomware response:‍‍

Rans|ilience..For active incidents, suspected compromise and post-incident recovery.

Rans|ilience is a ransomware response service for organisations facing active or suspected ransomware incidents. It combines forensic investigation, crypto transaction analysis, legal and regulatory coordination, and crisis communication support to help leadership respond quickly, preserve evidence and make informed decisions under pressure.

A joint product byBloctopus Intelligence×Herman & partnerji
ACTIVATE CONFIDENTIAL RESPONSEREQUEST INITIAL ASSESSMENT
PreserveDecideInformCommunicateRecover
RANSOMWARE SERVICE FRAMEWORK

Three services across the ransomware lifecycle

Ransilience is structured around the three moments that determine the outcome of a ransomware incident: readiness before an attack, coordinated decision support during an active incident, and recovery after containment.

Before · No active incident
Build the decision model, roles and first-hour response structure before pressure starts.
Rans|ilience ReadinessGo to Readiness →
During · Active or suspected
Coordinate leadership, forensic, legal and communication decisions while the incident is unfolding.
Rans|ilience War RoomGo to War Room →
After · Stabilised
Turn containment into evidence, reporting, lessons learned and a stronger recovery position.
Rans|ilience RecoveryGo to Recovery →
Why leadership, not only IT

Ransomware becomes a leadership issue before all facts are known.

A ransomware incident can stop operations, expose data, trigger reporting duties, activate insurers and create pressure from employees, clients, partners, regulators, media and the public.

The technical response is essential, but not sufficient on its own. We help to bring all the problems below the red line.

Below the line
Contained IT issue
A technical response handles systems and restoration. The incident stays inside the IT function.
The red line
Above the line
Business · legal · reputation crisis
Operations, evidence, reporting duties, communication and stakeholder confidence are all at risk at once.
In the first hours, leadership must quickly establish
01What is known
02What remains uncertain
03Which evidence must be preserved
04Who decides
05Who must be informed
06What can be communicated
07How credibility is protected while the facts are still developing

The first hours determine whether the incident remains controlled or becomes a widerbusiness, regulatory and reputational crisis.

Rans|ilienceservice line

Support across pre-incident, incident and recovery

Choose the support that matches your current needs. Rans|ilience brings together forensic investigation, crypto tracing, legal and regulatory coordination, and crisis communication support across the moments when ransomware creates the most pressure on an organisation.

Deliverables

Executive ransomware readiness briefing for leadership and key functions.
Incident response plan review with clear roles, escalation logic and first-hour decision chain.
Evidence preservation guidance: what to save, what not to overwrite and how to document the first facts.
Incident communication protocol with stakeholder and message governance
Ransomware scenario workshop covering unavailable systems, ransom note, data-leak threat and crypto-payment pressure.
Threat intelligence input on ransomware methods, phishing exposure, attacker behaviour and sector-specific risks.
Phishing simulation / awareness input for employees and contractors where relevant.
Preparation of a first-response checklist for ransom notes, wallet addresses, transaction IDs and attacker communication.
Insurer, regulator and legal-documentation readiness: what information will be needed if an incident occurs.

Use Readiness when

The organisation wants to prepare before an incident happens.
Management is not sure who would decide what in the first hours.
The company wants to reduce confusion around evidence, insurer notification and communication duties.
Employees or suppliers need awareness around phishing, ransomware and social engineering.
The company wants a practical ransomware scenario before it faces a real incident.
Best fit for organisations that want to prepare before a ransomware incident occurs and make sure
leadership, IT, legal, compliance, insurance and communication roles are aligned in advance.Book Readiness Briefing
INTEGRATED response model

What sits behind every service.

Ransomware response requires forensic, legal, regulatory and communication decisions to move together.

Rans|ilience gives leadership one operating model across tehnical facts, crypto exposure, reporting duties, insurer requirements and stakeholder communication.

01 · WORKSTREAM

Technology & Intelligence

Blockchain forensics, ransom wallet
review, crypto tracing, evidence
preservation, incident documentation, threat intelligence, dark web / leak-site monitoring and support for exchange-related
follow-up where possible.

02 · WORKSTREAM

Legal & Regulatory Coordination

Regulator notification mapping, insurer communication support, payment-risk and sanctions exposure review, documentation
governance and coordination with legal or compliance advisers.

03 · WORKSTREAM

Strategic Communication & Reputation

Stakeholder mapping, message governance, internal and external communication, Q&A, employee updates, client and partner communication, media response, spokesperson preparation and reputation recovery.

Together, these workstreams give leadership one operating model across technical facts, regulatory position, stakeholder communication and reputation.
Built for three client streams

Who each entry point is for.

Stream 01

Government & Public Services

For public institutions, municipalities, public companies, healthcare, education and providers of public services.

In this environment, ransomware affects continuity, accountability and public confidence.

Book Government Readiness Briefing
Stream 02

Enterprise & Critical Infrastructure

For regulated companies, critical infrastructure, finance, insurance, energy, telecommunications, transport, manufacturing, healthcare and other high-exposure sectors.

In this environment, ransomware can trigger board-level decisions, regulatory duties, insurer involvement, client concerns and media attention at the same time.

Book Executive Briefing
Stream 03

SME & Professional Services

For small and mid-sized companies, professional services firms, suppliers and growing companies without large internal cyber, legal and communication teams.

In this environment, ransomware can overwhelm management quickly. The first challenge is practical: what to preserve, who to call, what to say and who decides.

Book SME Readiness Session
Start with a confidential review

Start with a
confidential review.

The first step is a short confidential assessment of the situation, exposure and next steps.

Joint productBloctopus Intelligence & Herman & partnerji
CoverageBefore · During · After a ransomware incident
HandlingConfidential — situation, exposure and next steps

Confidential Inquiry

First name
Last name
Business email
Phone number
Company / organisation
Client stream
Situation
Do you have a ransom note, wallet address or transaction ID?
Short description

Do not submit passwords, seed phrases, private keys, system access credentials or confidential system access information through this form.

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